Terms of service

 

Welcome to Lamp Emporium. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. General Information

Lamp Emporium is a family-owned lighting store located in Richmond, Virginia. By using our website, you agree to comply with all applicable laws and regulations.

2. Orders and Payments

  • All orders are processed securely through our payment service providers. Payment must be completed in full before an order is confirmed or processed.

  • Prices are listed in United States Dollars (USD) and are subject to change without notice.

  • You are responsible for providing accurate shipping and contact information.

3. Shipping and Delivery

  • We currently ship only within the United States.

  • Orders are processed within 1–3 business days and delivered via Standard Shipping in 5–10 business days.

  • Shipping is free of charge.

  • Lamp Emporium is not responsible for delays caused by carriers or unforeseen circumstances.

4. Returns and Refunds

  • Eligible items can be returned within 14 days of delivery.

  • All returns are made by mail using the prepaid return label included in your package — no return shipping fees, and no restocking fees.

  • Refunds are processed within 7 business days to the original payment method.

5. Product Information

  • We make every effort to display accurate product images and descriptions. However, colors may vary slightly due to monitor settings and lighting conditions.

  • All products are sold “as is,” and Lamp Emporium is not responsible for misuse or damage after delivery.

6. Intellectual Property

  • All content on this website, including images, text, and logos, is the property of Lamp Emporium and may not be used without permission.

7. Limitation of Liability

  • Lamp Emporium is not liable for indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our total liability is limited to the purchase price of the product in question.

8. Changes to Terms

  • We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page, and continued use of our website constitutes acceptance of the updated terms.

9. Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us:

Shop Name: Lamp Emporium
Shop Location: 3432 Pump Rd, Richmond, VA 23233, United States

Phone: +1 804-360-1619
E-mail: info@lampemporium.us

Operating Hours:
Monday - Friday | 10:00 AM - 04:00 PM
(GMT-05:00) Eastern Standard Time

By using this website, you acknowledge that you have read, understood, and agree to these Terms of Service.